If you are not completely satisfied with our products and/or services, please do not hesitate to let us know and we will do our best to resolve the matter for you.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused in its original packaging.

If the returned item is damaged, used, or in non-resalable condition, we will not be able to give you a refund.  All items are inspected on return. If the returned item is damaged, used, or in non-resalable condition, we will not be able to give you a refund. All items are inspected on return.

Once the inspection is completed, we will promptly notify you on the status of your refund. Your full/partial payment will be refunded according to the result of the inspection. The processing time may vary depending on your card service provider.

To initiate a return request, please contact us at return@bandders.com

Please note: Unwanted item returns are subject to a return shipping cost. You
will have an option to post the item yourself or we can arrange a prepaid
shipping label, which the cost will be deducted from your full refund amount.

“Oh no! I’ve been too busy with my life and the 30-day return windows has closed. What do I do now?”

We understand sometimes life throws you a curveball and you totally forgot about the 30-day return period. If this is the case, please send us your story and we able to get you a partial store credit you can use at our website.